Food & Beverage (Bar Waiter & Assistant Waiter) -Norwegian Cruise Line in Firestone Park, California

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Live and work on the seas with Norwegian Cruise Line-Pride of America.
 
We would like to invite you to one of our upcoming Employment Interview & Information Presentations. Join us to embark on a lifestyle changing career.
 
October 15, 2013 (Tuesday)
 
Renaissance Long Beach
111 E. Ocean Boulevard
Long Beach, CA 90802
 
The Presentations will begin at: 10am OR 3pm
Interviews will immediately follow.
We are currently searching for Food & Beverage positions based onboard our ship on the seas of Hawaii
BAR WAITER
POSITION SUMMARY
Responsible for beverage service and sales in the workstation that is assigned to him/her in the public bar or lounge. 
ESSENTIAL FUNCTIONS     
Responsible for promoting and maximizing beverage sales in the assigned workplace, while following & ensuring that all company beverage service standards are being adhered to.
Follows company guidelines regarding uniform, personal grooming & hygiene.
Ensures that company policy in regards to drinking age is followed, & practices responsible service of alcoholic beverages.
Helps maintain the bar & pantry areas at all times in accordance with USPH / FDA and SEMS rules and regulations, including  following guidelines relating to the correct use & maintenance of all bar equipment.
Ensures the assigned workstation is properly set & prepared to meet the daily business demands.
Provides prompt, attentive, consistent & courteous service to every guest in the assigned workstation, & through this helps to achieve the yearly goal for the bar scores in the guest comment cards.
Strives to always up-sell to better quality premium & super-premium products, & is able to recommend & suggest beverages when guests ask for assistance in selecting them.
Effectively communicates any problem, challenges, complaints or service difficulties in a timely manner to the Bartender on duty or immediate supervisor.
 Maintains an attentive & proactive approach offering consecutive rounds of drinks, asserting satisfaction with the product served.
Responsible for the correct registering & proper handling of all individual checks & sales transactions generated in the assigned workstation.
Performs other duties assigned by the Bartender / Supervisor on duty.
Must be familiar with the Safety and Environmental Protection policy and SEMS; carry out the policies and procedures appropriate for his/her position.
Perform other duties as assigned.
ASSISTANT WAITER
POSITION SUMMARY
Assists a Waiter in the service of an assigned work station in a restaurant and/or works in a buffet area, making sure that guests are provided consistently with courteous, prompt and efficient service done according to company standards. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.  
ESSENTIAL FUNCTIONS
Responsible for assisting in achieving the departments guest satisfaction targets and the food and beverage revenues determined by the Company for the restaurant organization.
Follows at all times company service standards and sequences of service for breakfast, lunch, dinner and buffets.
Complies with all company policies, rules and regulations.
Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to the Waiter.
Checks with every guest, during each meal period, to ascertain satisfaction with service and food.
Follows and is compliant with all Public Health rules and regulations.
Follows instructions from the Waiter in order to ensure timeliness of service to guests.
Ensures that his/her workstation is properly set-up for each meal period and that the mise-en-place is appropriate for the expected level of business.
Ensures that his/her work station is properly cleaned and re-set at the end of each meal period.
Follows schedules, work assignments and executes the side jobs that are determined by management and Waiters.
JOB REQUIREMENTS
You must have a minimum of 1 year current/recent/relevant experience to any of the positions listed in our description above.
You must have a minimum of a high school diploma or GED
You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC).
You must be at least 18 years of age.
You must Pass Physical Exam/Drug Screen.
You must have a Reasonably Clear Background.
You must be able to read, write and speak English fluently.


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